Privacy Policy

Last Updated: 27/09/2023

1. Introduction

Welcome to Alexander (Scotland) & Co Ltd’s website (the “Website”). At Alexander (Scotland) & Co Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy and Cookie Policy outlines how we collect, use, disclose, and safeguard your data when you visit our Website.

2. Information We Collect

a. Personal Information: We may collect personal information, such as your name, email address, contact details, and specific details about your request when you submit a quote request through our Website.

b. Usage Data: We automatically collect information about your use of our Website, including your IP address, browser type, operating system, and referring website.

3. Use of Information

We may use your information for the following purposes:

a. To provide you with the services and information you request, including processing and responding to quote requests.

b. To analyse and improve the content and functionality of our Website.

4. Quote Request Data

a. Data Usage: When you submit a quote request, we may use the information you provide, including personal details and specifics of your request, to process your request, contact you for further information, and provide you with a quote or related services.

b. Storage: We retain quote request data for a reasonable period to facilitate communication and customer service. After the request is fulfilled or if you request its deletion, we may retain some information for legal and administrative purposes.

5. Cookie Policy

a. What are Cookies? Cookies are small text files placed on your device to enhance your browsing experience. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a specified period).

b. Types of Cookies: We use the following types of cookies:

i. Essential Cookies: These cookies are necessary for the operation of our Website and enable you to use its features.

ii. Analytical/Performance Cookies: These cookies help us analyse how visitors use our Website. They collect anonymous data to improve the site’s performance.

iii. Functionality Cookies: These cookies remember choices you make (such as language or region) to enhance your experience.

iv. Third-Party Cookies: Some cookies are placed by third-party services, such as Google Analytics. We have no control over these cookies.

c. Your Cookie Choices: You can manage your cookie preferences by adjusting your browser settings. However, please note that disabling certain cookies may affect the functionality of our Website.

6. GDPR Compliance

a. Data Controller: Alexander (Scotland) & Co Ltd is the data controller for the personal information we collect on this Website.

b. Legal Basis: We process your personal data based on your consent or when necessary for the performance of a contract or legal obligation.

c. Your Rights: Under the General Data Protection Regulation (GDPR), you have the right to access, rectify, and erase your personal data. You can exercise these rights by contacting us at sales@alexanderstirling.co.uk.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

8. Changes to this Privacy and Cookie Policy

We may update this Privacy and Cookie Policy to reflect changes to our information practices. We encourage you to review this page periodically for any updates.

9. Contact Us

If you have questions or concerns regarding this Privacy and Cookie Policy or your personal information, please contact us at sales@alexanderstirling.co.uk.